jarum Jurisdiction Notice

We at jarum provide online entertainment services only in jurisdictions where local law permits such offerings. Our services are not available globally, and access depends on your location and local regulatory status. This legal notice outlines our jurisdictional approach, your responsibility to verify eligibility, and our commitment to respecting regional restrictions.

jarum operates sports betting, live-dealer games, and slot entertainment across multiple game types—Liga 1 football, Piala AFF tournaments, Champions League markets, live blackjack, roulette, Dragon Tiger, and slots like Aviator and Sweet Bonanza. However, we do not market or provide access to users in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access and use comply with the laws of their own jurisdiction.

This page clarifies our position on service availability, user eligibility, data handling, and legal disputes. For specific questions about your jurisdiction or legal status, contact our support team or refer to our full Terms and Conditions and Privacy Policy.

Service availability and jurisdiction restrictions

We do not offer our services in jurisdictions where online wagering is prohibited by law. This includes countries, states, or regions with blanket bans on remote gambling operations. Our platform detects geographic location during account registration and restricts access accordingly. If your IP address or stated location indicates a restricted jurisdiction, we decline your registration or suspend your account.

jarum is available in certain supported regions and territories. We do not publish an exhaustive list of permitted jurisdictions because regional laws change frequently. Instead, we ask every user to verify their own eligibility before creating an account. During registration, you confirm under penalty of perjury that your access complies with local law. This is your responsibility, not ours. If you access jarum from a restricted region, you do so against our terms and may face account suspension or fund forfeiture.

How we determine service availability

We use IP geolocation, account registration address, and payment method location to verify eligibility. If multiple signals conflict (e.g., IP from Jakarta, but registered address from a restricted country), we flag your account for review. Our compliance team investigates and may request additional documentation or deny access.

Payment method verification adds a second layer. If you attempt to deposit via DANA, e-wallet, mobile banking, local payment, or online payment from a restricted jurisdiction, our payment gateway may reject the transaction. This is not jarum's decision alone—payment providers themselves have compliance obligations and may decline high-risk transactions.

During account closure or dispute investigations, we may request your government ID, address proof, or bank statement to confirm jurisdiction. If documentation contradicts your stated location, we may close your account and return funds through standard processes.

No licensing claims for any specific country

jarum does not claim to be licensed by any specific country's gambling regulator. We operate in certain territories on a basis consistent with their laws, but we do not hold a formal gaming license from Indonesia, Singapore, Malaysia, or any other nation. If a website or advertiser claims jarum is "officially licensed in Indonesia," that claim is false and not authorized by us.

We maintain operational and security practices consistent with international standards (SSL encryption, RNG certification, KYC verification), but these practices do not constitute a license. They are baseline security and fairness expectations.

• 1
  You verify jurisdiction eligibilityYour duty

  Before creating an account, confirm that online wagering is legal in your jurisdiction and that accessing jarum complies with local law.

• 2
  We detect and restrict restricted jurisdictionsOur enforcement

  jarum uses geolocation, address verification, and payment checks to identify restricted users. Violations result in account suspension or closure.

• 3
  Disputes are resolved by applicable lawJurisdiction

  If you dispute closure or fund restrictions, resolution follows the jurisdiction where jarum operates, not your own jurisdiction.

Data handling and privacy across jurisdictions

Our Privacy Policy explains how we collect, store, and process your personal data. Your data is stored on servers in compliance with international security standards. We do not share your information with third parties except as required by law or our payment processors. If local law requires us to disclose your account activity or funds to regional authorities, we comply with those orders without advance notice to you.

GDPR, CCPA, and other regional privacy laws do not override our terms. If you are in the EU or California and believe jarum violates your local privacy rights, you may file a complaint with your regional data protection authority. However, by using jarum, you accept that data processing may occur outside your jurisdiction and is governed by our Privacy Policy, not your local privacy law.

Your KYC data (government ID, address proof, phone verification) is stored securely and used only for account verification and compliance purposes. We do not sell or market your information.

Account restrictions and closure

jarum reserves the right to restrict or close any account at any time, with or without notice, if we believe it violates our terms or local law. Common reasons include: accessing from a restricted jurisdiction, using a false identity, attempting fraud, or breaching anti-money-laundering rules. If your account is closed, your remaining balance is held in escrow and released only after we confirm no legal claims apply.

Closure is not reversible. We do not reinstate suspended accounts except in rare cases of administrative error. If you believe your closure was mistaken, contact our support team; we investigate disputes but do not guarantee reversal.

Our jarum compliance commitments

We undertake to comply with regional anti-money-laundering (AML) requirements, know-your-customer (KYC) standards, and responsible-business practices. We verify every account holder's identity before processing withdrawals. We monitor transactions for suspicious patterns and report suspected financial crimes to relevant authorities. We do not knowingly provide services to sanctioned individuals or entities.

During Piala Indonesia, Liga 1 seasons, and Champions League tournaments, we maintain compliance even as betting volume increases. Our payment infrastructure scales without compromising security—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking transfers all process through the same verified channels at all times.

If you have legal concerns about jarum's operations, contact us through official channels. We do not respond to informal complaints sent to personal email addresses or social media. Formal legal inquiries should be directed to our legal department; we respond to valid legal process (subpoenas, court orders) in accordance with applicable law.

Changes to this notice and service availability

We may update this legal notice at any time. Changes take effect immediately upon posting. Continued use of jarum after changes are published constitutes your acceptance of the revised notice. If you do not agree with changes, you must cease using the platform and request account closure.

Regional law and our operational status may change. We reserve the right to restrict services to new jurisdictions, expand to permitted regions, or cease operations entirely if local regulation becomes untenable. In the event of service cessation, we will notify users and process fund withdrawals according to our standard procedures.

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